Welcome to Inboxly’s Privacy policy.

At Inboxly, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.inboxly.app and use our services. Please read this policy carefully to understand our practices regarding your personal data.

By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We collect various types of information from and about users of our services, including:

– Personal Identification Information: Name, email address, phone number, billing and shipping address, payment information, and any other information you provide to us directly.

– Sensitive Information: Payment details (credit card numbers, bank account information) and other financial information necessary for processing transactions.

– Technical Information: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, email passwords, operating system, date/time stamp, clickstream data and other email related data.

– Usage Data: Information about your interactions with our services, such as the pages or features you access, the frequency and duration of your activities, and other related data.

-Cookies and Tracking Technologies:

We may use cookies, web beacons, and similar technologies to collect information about your browsing activities on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

– To Provide and Improve Our Services: To process transactions, manage accounts, and provide customer support. We use your information to personalize and enhance your user experience.

– To Communicate with You: To send newsletters, marketing communications, and updates about our services. You can opt-out of these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

– For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraudulent activities, and security breaches.

– To Comply with Legal Obligations: To meet legal and regulatory requirements, respond to subpoenas, court orders, or legal process.

– To Conduct Analytics and Research: To analyse usage patterns and trends to improve our services and develop new features.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, data hosting services, marketing partners, and customer support providers. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

– Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

– Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer your information to the acquiring or successor company.

– With Your Consent: We may share your information with third parties for other purposes with your explicit consent.

4. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will delete or anonymize it in accordance with our data retention policies.

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

– Right to Access: You may request access to the personal information we hold about you.

– Right to Correction: You may request correction of any inaccurate or incomplete information.

– Right to Deletion: You may request the deletion of your personal information, subject to certain legal restrictions.

– Right to Object: You may object to the processing of your personal information under certain circumstances.

– Right to Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our services and store certain information. Cookies are small data files that are placed on your device when you visit a website. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

8. Third-Party Links

Our services may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Children’s Privacy

Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

10. International Data Transfers

Your personal information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services and providing your information, you consent to such transfers in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by them.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

– Email: support@inboxly.com

13. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

GDPR (UK )Compliance Policy

To ensure the Privacy Policy meets the standards of UK law, it’s important to align it with the General Data Protection Regulation (GDPR), which is enforced in the UK through the Data Protection Act 2018. Below, are highlighted specific elements and language that need to be incorporated into the Privacy Policy to comply with UK regulations.
At Inboxly, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in the UK.

By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with these terms, please do not use our services.

1. Information We Collect

We collect and process various types of personal data about you, including:

– Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, payment information, and any other information you provide to us directly.

– Sensitive Information: Details such as credit card numbers, bank account information, and other financial data required for processing transactions.

– Technical Information: Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

– Usage Data: Information about your interactions with our services, such as the pages or features you access, the frequency and duration of your activities, and other related data.

– Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities on our website

2. How We Use Your Information

We use the personal data we collect for the following purposes:

– To Provide and Improve Our Services: We process your personal data to fulfill orders, process transactions, manage accounts, and deliver customer support. This includes the personalization of your experience on our platform.

– To Communicate with You: We may use your contact details to send newsletters, marketing communications, and updates about our services. You have the right to opt out of receiving these communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

– For Security and Fraud Prevention: We use your information to detect, prevent, and address technical issues, fraudulent activities, and security breaches.

– To Comply with Legal Obligations: We process your personal data to meet legal and regulatory requirements, respond to subpoenas, court orders, or legal process, and cooperate with law enforcement agencies.

– To Conduct Analytics and Research : We analyse usage patterns and trends to improve our services, develop new features, and make data-driven business decisions.

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases to process your personal data:

– Consent: Where you have provided your explicit consent to the processing of your personal data for specific purposes.

– Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

– Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your fundamental rights and freedoms.

4. How We Share Your Information

We may share your personal data with third parties in the following circumstances:

– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, data hosting services, marketing partners, and customer support providers. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

– Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

– Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer your information to the acquiring or successor company.

– With Your Consent: We may share your information with third parties for other purposes with your explicit consent.

5. International Data Transfers

As a UK-based company, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with the GDPR by implementing appropriate safeguards, such as Standard Contractual Clauses or relying on adequacy decisions by the European Commission. By using our services and providing your information, you consent to these international data transfers.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, firewalls, secure socket layer (SSL) technology, and access controls. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will delete or anonymize it in accordance with our data retention policies.

8. Your Privacy Rights

Under the GDPR, you have the following rights regarding your personal data:

– Right to Access: You have the right to request access to the personal information we hold about you, including information on how and why it is processed.

– Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.

– Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

– Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes or where processing is based on legitimate interests.

– Right to Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format and, where technically feasible, to have that data transmitted directly to another data controller.

– Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain circumstances.

To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our services and store certain information. Cookies are small data files that are placed on your device when you visit a website. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our services.

10. Third-Party Links

Our services may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

11. Children’s Privacy

Our services are not intended for use by individuals under the age of 16, and we do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

12. Automated Decision-Making

Inboxly does not engage in automated decision-making processes that produce legal or similarly significant effects concerning users without human intervention. If this practice changes, we will update this policy accordingly and inform you of your rights regarding such processing.

13. Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or your local data protection authority. You can contact the ICO via their website at [ico.org.uk](https://ico.org.uk) or by calling 0303 123 1113.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by them.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at: support@inboxly.com

16. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

General Information

At Inboxly, we believe in responsible and ethical email marketing.

Our mission is to empower our customers to engage in effective B2B outreach while ensuring compliance with the CAN-SPAM Act and other relevant regulations.

Deliverability is a team effort, and maintaining high standards helps us provide the best possible service to all our users.

Compliance and User Responsibility

Inboxly is dedicated to enabling B2B outreach that respects legal boundaries.

Our customers are expected to adhere to best practices in email marketing.

While we provide tools to support compliance, it is ultimately the user’s responsibility to ensure their campaigns meet legal standards.

If any user fails to comply, we reserve the right to take corrective actions, which may include account termination.

However, our primary goal is to help users improve their email practices to avoid issues.

Improving Email Sending Behaviour

If a customer’s email sending behaviour does not meet our standards or violates laws, we will reach out to provide guidance and resources to help them improve.

We believe in fostering a collaborative environment where users can learn and enhance their email marketing strategies.

Prohibited Sending Purposes

To maintain high deliverability and compliance, the following types of email sending are strictly prohibited:

‍Phishing: Sending fraudulent emails posing as someone you are not to steal information or deceive recipients.

Illegal Activities: Promoting or containing illegal activities.

Low Quality: Sending messages that result in high bounce or complaint rates.

Malicious Content: Distributing malware, viruses, or other harmful code.

Harassment: Sending messages to harass, intimidate, or threaten any individual or group.

Interference: Sending messages that could disable, overburden, damage, or impair Inboxly or any other service.

Prohibited Sending Content

The following content is not allowed in emails sent through Inboxly:

– Illegal goods or services
– Content that violates CAN-SPAM, GDPR, or other local laws
– Pornography or sexually explicit content
– Escort services
– Pharmaceutical products
– Gambling services or products
– Multi-level marketing or pyramid schemes
– Get-rich-quick opportunities
– Credit repair and debt relief services
– Short-term/payday loan services
– List brokers or rental services
– Selling social media likes or followers
– Any content that could harm our reputation or deliverability

Appropriate Mailing Lists

For unsolicited recipients, ensure:

– Inclusion of a valid postal address/company name.
– Disclosure of the reason for contact.
– An easy, frictionless opt-out (unsubscribe) method that is honoured within 7 days.
– Confidence that your message provides value to the recipient.
– Use of the recipient’s company email address instead of personal addresses.
– Compliance with all applicable laws and regulations.

Conclusion

Inboxly is committed to helping our customers achieve their email marketing goals responsibly and legally.

By adhering to these guidelines, you contribute to a healthier email marketing ecosystem and ensure the success of your campaigns.

If you have any questions or need assistance in improving your email practices, our team is here to support you.